This privacy policy gives you information on how we collect and use your personal information when you visit our website, at https://tbfinance.co.nz/ 

We need to collect, hold, use and disclose your personal information in order to provide our website to you, as explained further below.  

The information that we collect

When you visit our website and/or fill in our ‘Contact Us’ form, we’ll collect, hold, use and disclose information about you or that may identify you.  

The types of information we may collect about you are:   

• when you contact us or fill in our website forms:
• your name;
• your email address;
• any information you include in the form;
• the content of your query; and
• any other correspondence we have with you;
• some technical information, including information you enter through our website forms, internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website, as described under ‘Cookies’ below; and
• information about how you use our website.

Why we use your information  

We will use your information to:

• assist with any queries, requests or complaints that you may have; and
• monitor the use of and improve our website.

We may also need to share your personal information with:

• potential purchasers of our business or any part of it; and
• anyone who we need to share information with by reason of law or to address any complaints you make to a third party or regulator (such as the Privacy Commissioner).   

In some cases, we may also need to share your personal information with third parties outside of New Zealand, but we will always do so in compliance with applicable law.

Cookies  

We may use cookies and other similar techniques to collect information about how you use our website for the purposes of:

• providing you with a more enjoyable, customised service and experience on our website;
• enabling you to use certain services on our website;
• helping us develop and deliver better services and products which are customised to our customers’ interests; and
• helping us manage security risks.     

We may also use persistent cookies so that you can set your preferences for using our website.  

You can usually set the settings on your browser to let you know when you are offered cookies so that you can decide whether or not to accept them.  However, if you disable or refuse cookies, please be aware that some parts of this website may not function properly.

Your rights

You have rights to see and request the correction of any personal information we hold about you.  If you want to exercise these rights or to ask us questions about this privacy policy, please contact us using the following details:

Trustbridge Finance Limited, c/- Jong Min (John) Ahn

Email address: [email protected]

Postal address: Suite 2, Level 1, 86 Parnell Road, Parnell, Auckland

This privacy policy is governed by New Zealand law.  For more information about privacy issues in New Zealand and protecting your privacy, visit the New Zealand Privacy Commissioner’s website.  

Changes to this Privacy Policy

We keep our privacy policy under regular review.  You can view the most recent version of our privacy policy on our website.

This version was last updated on 12 November 2024.

Legal Team: Buddle Findlay